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TransitionSearch Transition Menu Home Accessibility Timeline Getting Started How To FAQs Webinars & Brochure Contact Us Search Search for: Home Show sub menu Accessibility Timeline Getting Started How To FAQs Webinars & Brochure Contact Us Transition Change Log New Ask an Expert is Here Ask an Expert has transitioned to its new platform. In order to extend the life of Ask an Expert which is running on an updated technology platform, the tool has moved to an open source platform called osTicket and will be renamed . It’s a Phased Transition Groups and institutions have approximately six months to update their question answering workflow. The transition will begin with Phase 1 around August 1st and continue through around April. You can find complete details in the Transition Timeline. The Transition Timeline Below is a high level summary of the transition. View the full detailed timeline. Phase 0 (Completed) July Initial communication Phase 1 (Completed) August 15 to September 15 Pilot groups answer widget questions in the (concurrently with Ask an Expert) Phase 2 (Completed) November 9 All widget traffic is transitioned to Phase 3 (Completed) February 1 All question submissions will switch to . Phase 4 (Completed) February 15 All traffic to transitioned to Phase 5 (Completed) May 3 Ask an Expert is shut down Phase 6 To be determined domain is moved back to ask.extension.org Phase 7 To be determined domain decommissioned Contact us for help or more information. Extension Foundation "Morning" masthead photo by Ivan is licensed under CC BY 2.0 © 2024 Transition Powered by WordPress To the top ↑ Up ↑ Manage Cookie Consent We use cookies to optimize our website and our service. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage vendors Read more about these purposes Accept Deny Preferences Save preferences Preferences {title} {title} {title}...